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Get Help from a DNS Screenshot

Use image upload when your domain provider’s fields are confusing.

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Get Help from a DNS Screenshot

A screenshot lets Help compare the fields you see with the records Red Bricks OS expects.

Where to find it: Admin → Help

What to do

  1. Capture the DNS form with the field labels and current record visible.
  2. Remove or cover account numbers and unrelated personal information.
  3. Drag, paste, or upload the image in the full Help page.
  4. Say which record you are adding and ask Help to map each field.
  5. Before saving, compare the response with the live instructions on the Domain page.

Good to know

  • DNS screens are safe to discuss when they show public records, but never include passwords, recovery codes, or private account details.
  • Help can explain the screen; it cannot see changes that are outside the screenshot.

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