Check status, permissions, expiry, and the correct external account.
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Connected Account Stopped Working
Calendar, inbox, search, AI, and other connected services can stop after access is revoked, a credential changes, or the external account is no longer eligible.
Where to find it: the feature’s Settings → Connections page
What to do
Open the connection page and read its current status.
Run the available connection check.
Confirm the external account still exists and you can sign in.
Reconnect using the intended account when the page requests it.
Repeat a small read-only test before a real workflow.
Good to know
Disconnecting can affect future sync or generated links; read the confirmation first.